. Digital Support for Epidemic Prevention and Control
1、Reduce the Risk of Cross Infection when Patients Seek Medical Care
(1) Guide the public to get access to non-emergency services such as chronic diseases
treatment on line so as to decrease the number of visitors in healthcare facilities. Doing so
minimizes the risk of cross infection.
(2) Patients who must visit healthcare facilities should make an appointment through other
means, including Internet portals, which provides necessary guidance in transportation,
parking, arrival time, protective measures, triage information, indoor navigation, etc. Collect
comprehensive information online by patients in advance to improve the efficiency of
diagnosis and treatment and limit the duration of the patient's visit.
(3) Encourage patients to take full advantage of digital self-service devices to avoid contact
with others so as to lower the risk of cross infections.
2 Lower Work Intensity and Infection Risk of Medical Personnel
(1) Collect shared knowledge and experience of experts through remote consultation and
multidiscipline team (MDT) to offer the optimum therapeutics for difficult and complicated
cases.
(2) Take mobile and remote rounds to lower unnecessary exposure risks and work intensity
of medical personnel while saving protective supplies.
(3) Access the patients' latest health conditions electronically through health QR codes
(note: everyone is required to obtain a GREEN code through the health QR system to travel
around the city) and online epidemiological questionnaires in advance to provide triage
guidance to the patients, especially those with fever or suspected cases, while effectively
preventing the risk of infection.
(4) Electronic health records of patients in fever clinics and the CT imaging Al system for
C0VID-19 can help reduce the work intensity, quickly identify highly-suspected cases and
avoid missed diagnoses.
3 Rapid Response to Emergency Needs of COVID-19 Containment
(1) Basic digital resources required by a cloud-based hospital system allows for immediate
usage of the information systems needed for emergency response to the epidemic, such as
the digital systems equipped for newly established fever clinics, fever observation rooms
and isolation wards.
(2) Utilize the hospital information system based on the Internet infrastructure frame to
conduct online training for healthcare workers and one-click deployment system, and to
facilitate the operation and support engineers to perform remote maintenance and new
functions update for medical care.
[ FAHZU lnternert + Hospital - A Model for Online Healthcare l
Since the outbreak of COVID 19, FAHZU Internet+ Hospital quickly shifted to offer online
healthcare through Zhejiang's Online Medical Platform with 24-hour free on line consul
tation, providing telemedicine service to patients in China and even around the world.
Patients are provided access to the first-rate medical services of FAHZU at home, which
reduces the chances of transmission and cross infection as a result of their visits to the
hospital. As of March 14, over 10,000 people have used the FAHZU Internet+ Hospital
online service.
• Instructions for Zhejiang Online Medical Platform:
G) Download Alipay app;
@ Open Alipay (China Version) and find "Zhejiang Provincial Online Medical Platform" ;
® Choose a hospital (The First Affiliated Hospital, Zhejiang University School of Medicine);
@) Post your question and wait for a doctor to respond;
® A notification will pop up when a doctor replies. Then open Ali pay and click Friends;
® Click Zhejiang Online Medical Platform to see more details and start your consultation.
[ Establishing the International Medical Expert Communication Platform
of the First Affiliated Hospital, Zhejiang University School of Medicine l
Due to the spread of the COVID-19 epidemic, the First Affiliated Hospital, Zhejiang
University School of Medicine (FAHZU) and Alibaba jointly established the International
Medical Expert Communication Platform of FAHZU with an aim to improve the quality of
care and treatment and promote the sharing of global information resource. The
platform allows medical experts all over the world to connect and share their invaluable
experience in the fight against COVID-19 through instant messaging with real-time
translation, remote video conferencing, etc.
• Instructions on the International Medical Expert Communication Platform of The First
Affiliated Hospital, Zhejiang University School of Medicine
G) Visit www.dingtalk.com/en to download DingTalk app.
@Sign up with your personal information (Name and Phone Number) and log in.
® Apply to join the International Medical Expert Communication Platform of FAHZU:
Method 1: Join by team code. Select "Contacts" > "Join Team" > "Join by Team
Code" , then enter the Input ID: 'YQDKl 170'.
Method 2: Join by scanning the QR code of the International Medical Expert Com
munication Platform of FAHZU.
@) Fill out your information to join. Enter your name, country and medical institution.
®Join the FAHZU group chat after the ad min has approved.
® After joining the group chat, medical staff can send instant messages assisted by
Al translation, receive remote video guidance, and access to medical treatment
guidelines.
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